This post addresses the phenomenon of belligerence and lack of adherence to social mandates in internet communities. Why does this happen, and how can it change?
People are mostly good. That's something that I've heard a lot and I believe it is true. I think the average person out there is good, civil, willing to help out in a pinch. Jay Michaelson, a writer at the Huffington Post, suggests that we are prone to helping and caring for each other on an instinctive level, in common with many social animals, for the preservation of our species. That seems like a reasonable justification, even barring the more spiritual or religious explanation for an inherent goodness of heart.